You will be working for a leading national and international manufacturing group with a reputation for world class customer service.
The role of Customer Service Advisor is an excellent opportunity to get into a well-respected business with the opportunity to progress your career further.
The role of a Customer Service Advisor:
- Handling customer enquiries over the phone and through email
- Updating clients order progress.
- Processing and updating information on the in-house CRM
- Making calls to finalise customer queries
As a Customer Service Advisor you will need to have:
- Proven experience of communications via phone and email
- Excellent communication skills, both verbally and written
- Accurate keyboard and Microsoft skills
- The ability to monitor and track enquires from initial contact to completion
- The ability to excel in working as part of a team
Benefits of working with us as a Customer Service Advisor :
- Free on-site parking
- Ongoing training and development
- Staff canteen including some subsidised goods
- A genuine opportunity for career progression
- 28 days Holiday per year
- Optional Pension Scheme
- Personal Insurance option
Apply now to be considered. ..... full job details .....